HF-SeaSense Enterprise
TMSA Human Factors aligned
HF-SeaSense Enterprise

Human Factors, embedded across your fleet.
And evidenced where it matters most.

A full-service partnership that makes implementation stick. What can be counted, we measure. What requires judgement, we build evidence for and interpret with your leaders, backed by a partner who stays accountable to the outcomes you agree up front.

Request a proposal See how we deliver
Measured counted, tracked, reported Evidenced surfaced, interpreted, judged
80%
of maritime incidents involve the human element
8
phase assurance methodology, start to embedded practice
1
named partner, accountable across every phase
The challenge

Good intentions are not enough. Implementation stalls for real reasons.

Implementation is multi-layered. Friction in any one layer can put a decision on hold, and where uncertainty remains, the status quo starts to feel like the safer option. Our job is to find that friction before it stalls your programme.

Crew readiness

Will learning translate into everyday practice? Will people engage in open discussion and apply what they learn under pressure?

Leader readiness

Can your leaders lead this change? Do they share an approach, can they interpret the evidence, and do they know what to do next?

Organisational readiness

Can you embed this sustainably? Who owns implementation, how do you coordinate across sites, and how do you follow progress?

Decision-maker confidence

Are you confident enough to invest and proceed? What if momentum is lost, how will you know it worked, and what's the return on effort?

Not sure where the friction sits for you? Take the 3-minute Implementation Confidence Diagnostic and find out before you talk to us.

Take the diagnostic →
The package

One partnership. The whole system.

Five capabilities delivered as one managed package, so nothing is left to chance between learning and lasting change.

HF-SeaSense
Progressive learning
Four progressive levels that build a shared Human Factors language and real operational relevance, ashore and onboard.
Edusense
Evidence capture
Authentic crew voice captured in real situations, surfacing thinking, misconceptions and the knowing-doing gap. Evidenced
RLDP
Leadership coaching
A shared leadership language and coaching method, used by default to support your leaders as they interpret evidence and act with confidence. Not a compulsory assessment, see note below.
Named partner
Implementation Assurance
A named partner and an eight-phase methodology that lands the programme across your whole fleet.
Insights Dashboard
Interpreted impact
Where your measured data and your evidence come together to support leadership judgement. Measured Evidenced

RLDP note: coaching is included and used by default through shared principles. It is not a required assessment. A leader may choose to complete a formal Resilient Leaders Assessment, which produces genuine quantifiable metrics. The partnership's delivery does not depend on that uptake.

Our assurance commitment. Success measures are agreed in Align, before anything begins. Operational baseline, completion, participation, dashboard usage, lands in your Admin Dashboard. Evidence baseline, current understanding, confidence, misconceptions, is captured through reflection and interpreted in your Insights Dashboard. We stay accountable to those measures through an agreed review term, revisited and renewed as your programme matures.

That is Implementation Assurance: what can be counted, counted honestly; what requires judgement, interpreted together.

How we deliver

The Implementation Assurance methodology.

One named Implementation Assurance Partner runs across every phase, from first conversation to embedded practice, so momentum is never left to chance.

01
Align
We agree why now, why Human Factors, what success looks like, what worries you most and what's been tried before.
Outcomea named partner, an executive sponsor, a shared implementation hypothesis.
02
Prepare
We engage your key leaders, establish a shared language, identify capability gaps and agree how you'll communicate.
Outcomea leadership capability picture built through a 3-session coaching cycle (formal assessment optional), an implementation roadmap, and a communication plan.
03
Deploy
Crews and leaders begin HF-SeaSense learning built around your operational scenarios, with shared language and common concepts.
Outcomeshared understanding, a completed baseline, real engagement. Measured
04
Listen
Edusense tools capture real reflections and surface real issues, safely and in people's own language, including AI probing and multilingual responses.
Outcomerich, contextual evidence, real issues surfaced and voices heard safely. Evidenced
05
Interpret
Leaders move from professional hunch to defensible conclusion to strategic next step, with RLDP coaching alongside them.
Outcomeshared understanding, clear priorities, agreed next actions.
06
Target
We focus on one vessel, department, cohort or leader at a time, with bespoke responses to the issues that persist.
Outcomefocused support, practical application, issues that begin to shift.
07
Review
The Insights Dashboard brings your measured metrics and your evidence together. It doesn't measure thinking or psychological safety directly, it builds a defensible picture of movement in both, for leaders to interpret.
Outcomeevidence of movement, areas improving, new priorities identified. Evidenced
08
Sustain
Quarterly reviews, new hypotheses and a continuous improvement cycle keep Human Factors alive and growing.
Outcomecapability embedded, momentum maintained, culture strengthened.
Measured impact

We measure what can be measured. We build evidence where judgement is required.

Assurance depends on both. Here is what's genuinely counted, and what's genuinely interpreted, so the commitment is grounded in what it actually is.

Baseline, captured at Align and Deploy, across your Admin and Insights Dashboards
Measured Completion, participation and dashboard usage before the programme begins.
Evidenced Current Human Factors understanding, misconceptions and leadership confidence, captured through baseline reflection.
Leading indicators, visible within weeks
Measured Response frequency, retrieval activity, dashboard engagement.
Evidenced Misconceptions reducing, the knowing-doing gap closing, professional noticing, shifts in leadership behaviour and psychological safety.
Lagging indicators, tracked over quarters
Measured Near-miss reporting, incident frequency, retention.
Evidenced Human Factors evidence maturing for vetting readiness.
Ways to engage

Three ways to partner, from a single vessel to fully managed.

Start small and prove it, or commit fleet-wide. Every tier includes a named partner and success measures agreed up front.

Your first step

Pilot

Prove it on one vessel
  • One vessel or single cohort
  • Courses 1 to 3
  • Named Implementation Assurance Partner
  • RLDP interactive introduction, 2 of 12 correlator templates, and a 3-session coaching cycle
  • Baseline and success measures agreed up front
  • Fixed, short term
Recommended
Our core partnership

Enterprise Partnership

Fleet-wide, multi-year
  • All four levels, fleet-wide
  • Edusense evidence capture
  • RLDP coaching (assessment optional)
  • The full eight-phase methodology
  • Insights Dashboard and quarterly reviews
  • Baseline-to-impact reporting
Request a proposal
For the most ambitious programmes

Managed & Co-developed

Bespoke and white-label
  • Everything in Enterprise Partnership
  • Deep RLDP consultancy
  • Custom or white-labelled content
  • Endorsement pathway support
  • Tailored commercial structure
Pricing

Priced per fleet. Built around your commitment.

Individual courses are £147 per learner. Enterprise is priced per learner on a sliding scale, and the more you commit across the three factors below, the better the rate.

Volume. The more learners across your fleet, the lower the per-learner rate.
Multi-year commitment. Longer partnerships unlock better rates and continuity of your named partner.
Prepayment. Prepaying an agreed term reduces the rate further.
Who delivers this

Led by people who've been on the bridge and in the research.

To confirm before publishingThese three bios are holding copy. Replace with final wording, then delete this paragraph.

SN

Captain Sean Noonan

Founder & Course Director, Master Mariner

Decades of command at sea, translating operational experience into practical Human Factors learning.

SW

Dr. Sean Warren

Designer, HF-SeaSense & Edusense

Designed the HF-SeaSense course suite, and conceived and created the Edusense evidence infrastructure. Grounds the programme in evidence and RLDP-based coaching.

RLE

Resilient Leaders Elements

Leadership partner, RLDP

The resilient leadership methodology that builds your leaders' capability and agency to act on the evidence.

Your questions, answered

The questions fleet operators actually ask.

Can we start on a single vessel before committing fleet-wide?
Yes. The Pilot tier runs on a single vessel or cohort with Courses 1 to 3, a named partner, and success measures agreed up front, the de-risked way to prove impact before a fleet-wide partnership.
How does this fit with contract cycles of three to four months and time onboard?
Designed for the contract. Short, focused modules fit the duty windows you have. Learn, apply immediately, reinforce. No disruption, and realistic to achieve.
What happens when crew go home on leave?
Implementation continues ashore. Leaders review evidence and refine actions, so returning crew re-enter an active learning journey, not a restart.
How do we make sure people complete the courses?
Built for engagement, not compliance. Early wins build confidence, and relevance comes through routine leadership conversations rather than enforcement.
How do we know they're applying it in real work?
Evidence from real work, not assumptions. Edusense tools capture authentic crew voice, in their own words, in real situations, you see real thinking and know where to focus. Evidenced
How do we know what to do with the evidence?
Leaders make sense of it and take action. RLDP coaching gives your leaders a consistent way to interpret evidence and decide what to do next, principles-based by default, with a formal assessment available if a leader wants harder metrics.
How do we measure return and show improvement?
A mix of both. We measure engagement and completion directly, and we build evidence of thinking, behaviour and decision quality, the things that reduce risk and improve operational reliability. The Insights Dashboard shows both side by side, giving you a clear, honest return story. Measured Evidenced
How does this work with IT capability onboard ships?
Built for real ship conditions. Web-based and low-bandwidth, working on standard PCs and tablets during port or good connectivity windows. No specialist hardware, no complex onboarding.
What this delivers

Not just training. A partnership that delivers results.

Confident leadership making better decisions under pressure
Safer operations through better understanding and more open challenge
Early detection of risk and weak signals
Evidence that drives improvement, not blame
Sustainable capability, not one-off training
A stronger safety culture and organisational performance

We reduce implementation uncertainty so that the status quo is no longer the safer option. The partnership also builds a clear evidence base aligned with the direction of travel on Human Factors in vetting, including SIRE 2.0 and TMSA Human Factors.

Start here

Ready to make implementation certain?

Tell us about your fleet and your goals, and we'll build a proposal shaped around them. Start with one vessel, or go fleet-wide. Prefer a two-minute overview first? Download the brochure.

Request a proposal Not ready? Start with the diagnostic Download the brochure (PDF)